El role del Engineering Manager: Conflictos.

Nuestra interpretación del mundo influye en cómo vemos a los demás

“We tend to see ourselves primarily in the light of our intentions, which are invisible to others, while we see others mainly in the light of their actions, which are visible to us.” John G. Bennett

Third story

Nuestro estado emocional importa

Interés vs Position

Una nota sobre escuchar y tener empatía

En resumen

  1. Separa a la gente de los problemas.
  2. Entiende los verdaderos motivos (interés vs position).
  3. Escucha de verdad.
  4. Fíjate en los hechos no en tu interpretación de ellos.
  5. Explora soluciones conjuntas.

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Opinions entirely my own. Sr Eng manager @eventbrite ex @google . Management, critical thinking & psychology. http://medium.com/@flopezluis/

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Félix López

Félix López

Opinions entirely my own. Sr Eng manager @eventbrite ex @google . Management, critical thinking & psychology. http://medium.com/@flopezluis/

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